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Frequently Asked Questions (FAQ’s)

  • Q. How credible is your List?

    A. Our list is highly reliable as it offers 85-90% of accuracy and above 90% deliverability rate.

  • Q. What are the different information will I get from your email list?

    A. Our email list provides below-mentioned information of your target market:

    Full Name Address
    Email Phone Number
    Company Job Title
    Company Size Revenue
    SIC Code NAICS Code


  • Q. What sources do you use to collect the data?

    A. We use several authentic and trustworthy sources to collect the data. It includes yellow pages, business directories, trade exhibitions, conferences, filings, surveys, and many more.

  • Q. How often do you update your email list?

    A. Our team invests significant time and effort to update the database for every 60 days.

  • Q. What should I keep in mind while ordering an email list from you?

    A. Firstly, you need to identify your target audience. Once you know them, you can customize the list based on their region, technology used, company revenue, and other factors. It helps you to reach the right person at the right time and in the right place.

  • Q. How long will it take to deliver the email list?

    A. We take 2 to 3 business days to deliver you the requested email list. Once you complete the payment procedure, our account management team works with the data team to customize the list based on your requirement and performs quality checks before sending it to you.

  • Q. Can I append the data to the list I purchased?

    A. Yes. We provide you various appending services that lets you add new information to the database. You can contact our team via sales@thomsondata.com for more details

  • Q. What are the different file formats you support?

    A. We support all the standard file and database formats such as OpenOffice formats, office (word, csv, excel) formats, SQL formats, and others.

  • Q. Is it possible to get a customized email list?

    A. Yes. We understand the importance of flexibility in businesses. So, we provide you with an option to customize the list based on your business requirements such as location, revenue, company size, SIC code, and others.

  • Q. Is it possible to target global industries using your email list?

    A. Yes. You can meet prospects all over the globe with our email list. The regions include the US, the UK, North America, Canada, Europe, Australia, Middle East, South Africa, Asia, and other.

  • Q. Can I get a sample of your email list?

    A. Yes. Let us know the data you need, and we will send you the sample immediately.

  • Q. Is there any perfect day to send the emails to our audience?

    A. For B2B industries, we advise you to forward the emails on weekdays, especially on Thursdays. If you are into B2C, you can send emails to the prospects on weekends.

  • Q. What is the perfect time to execute email campaigns?

    A. For B2B customers, you can send emails anywhere between 10.30 a.m. and 3.30 p.m. While, you can send emails to your B2C prospects in the evening.


  • Q. What do we get from executing email campaigns?

    A. You can connect to a significant number of leads at less effort.
    B. You can increase brand awareness quickly.
    C. Building a relationship with customers is easy with email communication.


  • Q. Which is the best email format for the campaign?

    A. We recommend a simple and easy-to-read text with smaller images for email campaigns. It should be capable enough to drive the attention of the customers in a first try itself.

  • Q. What will be the ideal response rate of the email campaign?

    A. Response rate can differ from campaign to campaign. It depends on various factors such as industry type, segment, channels, and others. You can track the response rate of your email campaign in the form of click-through, leads, email responses and opens.

  • Q. Does your email list comply with the law?

    A. Yes. All our email list is designed to stay compliant with GDPR, Anti-Spam law, CAN-Spam act, and other rules that apply to data collection and distribution.

  • Q. How do you protect our information?

    A. Thomson Data protects your data by following latest and best security standards. We have taken all the measures to prevent unauthorized access to sensitive information.

  • Q. Do you engage your business with minors?

    A. No. Thomson Data follows strict rules not to participate in business with people below 18 years old. Hence if you are a minor, you can use our website or services only in the presence of parents or guardian.

  • Q. How secure is your website?

    A. Thomson Data takes security seriously. We secure our website with strong encryption and SSL. We assure you that our site does not store your critical information, including card or payment data.

  • Q. How to opt-out from our subscriber’s list?

    A. If you do not prefer to receive any updates from Thomson Data, you can opt-out from our list by calling 1-800-385-8221 or by sending an email to info@thomsondata.com.

    For more information about our policy, visit our privacy policy page.

+ General
  • Q. How credible is your List?

    A. Our list is highly reliable as it offers 85-90% of accuracy and above 90% deliverability rate.

  • Q. What are the different information will I get from your email list?

    A. Our email list provides below-mentioned information of your target market:

    Full Name Address
    Email Phone Number
    Company Job Title
    Company Size Revenue
    SIC Code NAICS Code


  • Q. What sources do you use to collect the data?

    A. We use several authentic and trustworthy sources to collect the data. It includes yellow pages, business directories, trade exhibitions, conferences, filings, surveys, and many more.

  • Q. How often do you update your email list?

    A. Our team invests significant time and effort to update the database for every 60 days.

  • Q. What should I keep in mind while ordering an email list from you?

    A. Firstly, you need to identify your target audience. Once you know them, you can customize the list based on their region, technology used, company revenue, and other factors. It helps you to reach the right person at the right time and in the right place.

+ Email List
  • Q. How long will it take to deliver the email list?

    A. We take 2 to 3 business days to deliver you the requested email list. Once you complete the payment procedure, our account management team works with the data team to customize the list based on your requirement and performs quality checks before sending it to you.

  • Q. Can I append the data to the list I purchased?

    A. Yes. We provide you various appending services that lets you add new information to the database. You can contact our team via sales@thomsondata.com for more details

  • Q. What are the different file formats you support?

    A. We support all the standard file and database formats such as OpenOffice formats, office (word, csv, excel) formats, SQL formats, and others.

  • Q. Is it possible to get a customized email list?

    A. Yes. We understand the importance of flexibility in businesses. So, we provide you with an option to customize the list based on your business requirements such as location, revenue, company size, SIC code, and others.

  • Q. Is it possible to target global industries using your email list?

    A. Yes. You can meet prospects all over the globe with our email list. The regions include the US, the UK, North America, Canada, Europe, Australia, Middle East, South Africa, Asia, and other.

  • Q. Can I get a sample of your email list?

    A. Yes. Let us know the data you need, and we will send you the sample immediately.

+ Campaigns
  • Q. Is there any perfect day to send the emails to our audience?

    A. For B2B industries, we advise you to forward the emails on weekdays, especially on Thursdays. If you are into B2C, you can send emails to the prospects on weekends.

  • Q. What is the perfect time to execute email campaigns?

    A. For B2B customers, you can send emails anywhere between 10.30 a.m. and 3.30 p.m. While, you can send emails to your B2C prospects in the evening.


  • Q. What do we get from executing email campaigns?

    A. You can connect to a significant number of leads at less effort.
    B. You can increase brand awareness quickly.
    C. Building a relationship with customers is easy with email communication.


  • Q. Which is the best email format for the campaign?

    A. We recommend a simple and easy-to-read text with smaller images for email campaigns. It should be capable enough to drive the attention of the customers in a first try itself.

  • Q. What will be the ideal response rate of the email campaign?

    A. Response rate can differ from campaign to campaign. It depends on various factors such as industry type, segment, channels, and others. You can track the response rate of your email campaign in the form of click-through, leads, email responses and opens.

+ Policy
  • Q. Does your email list comply with the law?

    A. Yes. All our email list is designed to stay compliant with GDPR, Anti-Spam law, CAN-Spam act, and other rules that apply to data collection and distribution.

  • Q. How do you protect our information?

    A. Thomson Data protects your data by following latest and best security standards. We have taken all the measures to prevent unauthorized access to sensitive information.

  • Q. Do you engage your business with minors?

    A. No. Thomson Data follows strict rules not to participate in business with people below 18 years old. Hence if you are a minor, you can use our website or services only in the presence of parents or guardian.

  • Q. How secure is your website?

    A. Thomson Data takes security seriously. We secure our website with strong encryption and SSL. We assure you that our site does not store your critical information, including card or payment data.

  • Q. How to opt-out from our subscriber’s list?

    A. If you do not prefer to receive any updates from Thomson Data, you can opt-out from our list by calling 1-800-385-8221 or by sending an email to info@thomsondata.com.

    For more information about our policy, visit our privacy policy page.